F7 Casino – Privacy Policy

Effective Date: 29 August 2025

At F7 Casino (“Company,” “we,” “our,” or “us”), we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, register an account, or use our services (“Services”).

By using F7 Casino, you agree to this Privacy Policy and consent to the processing of your personal data in accordance with applicable UK data protection laws.

1. Information We Collect

We collect the following types of data:

1.1. Personal Information

Provided by you during registration or account verification:

  • Full name
  • Date of birth
  • Address and country of residence
  • Email address and phone number
  • Identity verification documents (e.g., ID, passport)

1.2. Financial Information

Collected to process deposits and withdrawals:

  • Payment card details
  • Bank account information
  • Transaction history

1.3. Technical Data

Automatically collected when using our website:

  • IP address and geolocation data
  • Device information (browser type, operating system)
  • Cookies and tracking data

2. How We Use Your Data

We process your personal data for the following purposes:

  • To create and manage your player account
  • To process deposits and withdrawals
  • To verify your identity and comply with KYC (“Know Your Customer”) and AML (“Anti-Money Laundering”) regulations
  • To provide customer support
  • To send important updates, service announcements, and promotional offers (only if you consent)
  • To ensure responsible gaming and detect fraudulent or illegal activities

3. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual necessity — to provide you with our Services
  • Legal obligations — to comply with UK gambling laws, AML, and KYC requirements
  • Legitimate interests — to improve our Services and ensure security
  • Consent — when you agree to receive marketing communications

4. Cookies and Tracking

We use cookies to:

  • Improve website performance and usability
  • Personalize your gaming experience
  • Analyse site traffic and user behaviour
  • Track marketing campaign effectiveness

You can manage or disable cookies in your browser settings, but some features of F7 Casino may not function properly without them.

5. Data Sharing and Transfers

We may share your personal data with:

  • Payment providers — to process financial transactions
  • Regulatory authorities — if required by law
  • Fraud prevention services — to detect and prevent illegal activities
  • Analytics and marketing partners — for service improvements (with your consent)

Your data is stored within the UK or EEA. In cases where data is transferred outside the EEA, we ensure appropriate safeguards in accordance with UK GDPR.

6. Data Retention

We retain your personal data only as long as necessary for:

  • Regulatory compliance
  • Account management
  • Dispute resolution and fraud prevention

Typically, we store your data for 5 years after your account closure, unless a longer retention period is required by law.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to data processing
  • Withdraw consent for marketing communications
  • Request data portability

To exercise these rights, contact us at [email protected].

8. Data Security

We take strict measures to protect your information, including:

  • SSL encryption for all data transfers
  • Secure payment processing systems
  • Multi-layered authentication
  • Regular security audits

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

9. Responsible Gambling and Age Verification

We are committed to promoting responsible gambling.
To prevent underage gambling, we may request identity verification documents to confirm you are 18 years or older.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to comply with legal requirements or improve our Services.
Any significant changes will be communicated via email or website notifications.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: [email protected]